We even switched over our fax service as well to Nextiva so we could fax from a desktop. We were able to work from home and still receive and make calls from our desktop app or mobile devices without clients noticing the difference we were in the office or home. We switched over to Nextiva in 2020 during the pandemic, and it’s been a successful switchover for the firm. If you are looking for a responsive company with a great product and great people, look no further than Nextiva. I don’t have much spare time, and it is a great relief to have good tech support available when I need them so that I don’t have to spend hours trying to solve the problem alone. Pros: Helpful support, quality service, good resources for transitioning from a different provider. The team has done a great job of helping specifically tailor the service to our needs as a company.
Since then, the support has been stellar, and the quality of our calls is significantly improved. Nextiva’s resources and staff were helpful, patient, and clear and made the transition nearly seamless. I recently helped my company switch over to Nextiva from a different service provider. Pros: Available 24/7 and always has a smile to help. They even have ideas on the changes and can make suggestions that are right in line with my needs. Support is fast to get online and quick to make changes.Įvery time I call for support, they clearly understand my changes, make the changes with a check to verify that all is good. It’s a reliable resource to get a balanced view of how people think about business communication. GetVoIP is among the most reputable review sites for everything related to VoIP, conferencing, contact centers, and team collaboration software.
The Nextiva platform provides CRM, helpdesk, social media monitoring, and conferencing functionality.Customer reviews cite customer support, uptime, text messaging, and overall product features as reasons to choose Nextiva.Nextiva is a top-rated business communications provider that specializes in VoIP phone service, team collaboration, and customer experience tools.
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